Welcome to HeftySend's Privacy Policy! At HeftySend, we understand the importance of your privacy, and we're committed to protecting it.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website heftysend.com (the "Service") or use our file transfer services.

We're based on the Isle of Man and follow applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our Service, you agree to the collection and use of information in accordance with this policy.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address (when sending files or creating an account)
• Name (optional, for account creation)
• Files that you upload (temporarily stored until they expire)
• Usage data and logs (IP address, browser type, pages visited)

We also collect technical data that helps us improve our Service:

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance your experience:

• Essential cookies: Required for the operation of our website (like session management)
• Analytical/performance cookies: Allow us to recognize and count visitors
• Functionality cookies: Recognize you when you return to our website
• Targeting cookies: Record your visit, pages visited, and links followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the information we collect for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process your transactions and manage your account

We don't sell your personal information. However, we may share your information in the following situations:

• With service providers who perform services for us (payment processing, hosting, email delivery)
• To comply with legal obligations
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• With your consent, when you choose to share files with others

We want you to have control over your information. Under certain circumstances, you have the following data protection rights:

• Right of access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data we've collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact button below.